Customer Reviews for Fauls Family Automotive Inc

“Honest and knowledgeable, the Fauls are a great family to work with and they will take care of you, even if you need a tow which I have also needed. Their tow service by far is the fastest in the area as far as elapsed time between the time you call and when they can come get your vehicle. That means a lot when you're stranded on the interstate which was one of my breakdown experiences. Thanks Randy, Randy, and Rachel!!”

“By far the best place to get your car repaired. They are trustworthy and reliable! Just had my water pump replaced for 100$ less than everywhere else. Family owned and operated. If you live in Harrisonburg this is the place to go!”

“They went above and beyond to help me in a time of need, and fixed repair quickly.”

“Fauls Family Auto is an exceptional auto repair business that demonstrates integrity and fairness, skilled labor, and goes above and beyond for customer service. I am very satisfied by my experience with Fauls and would certainly go there again. I highly recommend this place. They also have a very clean waiting area and bathroom. I was blown away by how friendly and accommodating this place was to me. Great job Faul fam!”

“Great place.”

“Very knowledgeable, worth their rates.”

“Beyond wonderful service. They were both friendly, timely, and willing to work with my schedule. Honestly such a great experience. I took my car in with some known issues and to get my car looked at, and the owner called me several times every time he found something new, which I have never experienced before. Great customer service.”

“Thanks! Got my battery taken care of at a great price and some other work done on my vehicle. I was pleased with the work and the price was reasonable. I'll be back!”

“These guys are awesome! Great service and great prices. Only place I will have work on my vehicles.”

“Very friendly people that fix cars promptly and at fair prices! We have had several jobs completed by them and have referred friends. Awesome service, highly recommended.”

“I have been relying on Fauls to keep multiple vehicles I own in top mechanical condition for over 5 years. From routine service to off-roading upgrades, I know the Fauls team will exceed expectations with thier performance, very reasonable rates, and trustworthy advice. Highly recommended!!!”

“Very honest and professional family!”

“If you want an honest, friendly, reliable, fair, and transparent auto shop, THIS is the place to go. My family and I were moving from Miami to Maine when our brakes went out in Harrisonburg. We could not be more grateful to Fauls Family Automotive and Little Randy for making us a priority and helping us get back on the road as soon as possible, without costing an arm and a leg. With a 2 month old and being 'stranded' in a town we knew nothing about, we praise the Lord for bringing us to their shop!”

“I have had my car serviced here a couple different times. They have always done a great work .”

“This is a family of straight shooters. They showed me exactly what they were doing and explained everything crystal clear. This is a vey honest shop, unlike AAMCO.”

“They were so helpful and so friendly! The prices were very reasonable and they returned my car quickly. They also recognized some issues I had been worried about but avoiding -- they explained everything instead of just telling me a list of things that needed repaired. I will use them from now on. I couldn't be happier with their service, prices or advice!”

“Great family business, helped me out when alot of places wouldn't. Wonderful service and very decent prices! Was totally worth the distance traveled!”

“I highly recommend these folks for your automotive needs!”

“Can't say enough about how helpful this whole team is. One mechanic worked through lunch to get our family back on the road when the starter broke on our van on a roadtrip. Perfect service.”

“Honest shop and great customer service! Saved me $400 worth of unnecessary work that Merchants in Christiansburg, VA tried to scam me out of.”

“Great people, answered all our questions.”

“They are the best. My Mom has been using them for years and now I take my car there. Great service.”

“Excellent Customer Service! Would recommend to anyone looking for a great mechanic.”

“Incredible service. I won't go anywhere else.”

“Excellent!! Great help and would recommend to anyone!”

“Great, Honest, Family run business!”